Return & Exchange

We do not accept a return or exchange upon successful payment of your order unless it is due to wrong/damaged item delivered. The same policy applies to educational apps, e-books, events and all other products sold in Times e-shop. If you receive any wrong/damaged item(s), please contact us within 3 working days upon the receipt of your order.

Please ensure that you order is accurate before your purchase.

You can contact us at if you require further assistance.