12: The Elements Of Great Managing

12: The Elements Of Great Managing

by Jim Harter

The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world.

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Product Details

  • Number of Pages : 256
  • Publisher : Gallup Press
  • Publication Date : 2006-01-11
  • Weight : 499g
  • Product Code : 9781595629982
  • Dimension : 166 x 237 x 28 mm